Cookie Policy
Last updated: November 25, 2025
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences and improve your browsing experience.
T&C Logistics uses cookies to enhance your experience, analyze website traffic, and improve our services. This Cookie Policy explains what cookies we use and why.
2. Types of Cookies We Use
2.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable basic functions like page navigation, form submission, and secure areas access.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains user session | Session |
| csrf_token | Security (prevents CSRF attacks) | Session |
| sb-access-token | Supabase authentication | 7 days |
| sb-refresh-token | Supabase auth refresh | 30 days |
Note: You cannot opt out of strictly necessary cookies as they are required for the website to function.
2.2 Performance and Analytics Cookies
These cookies help us understand how visitors use our website by collecting anonymous information about pages visited, time spent, and interactions.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| None — our analytics are server-side (access logs only); no analytics cookies are set. | |||
2.3 Functional Cookies
These cookies remember your preferences and choices to provide a more personalized experience.
| Cookie Name | Purpose | Duration |
|---|---|---|
| theme_preference | Remembers light/dark mode | 1 year |
| cookie_consent | Stores cookie preferences | 1 year |
| last_quote | Remembers last quote details | 7 days |
2.4 Marketing and Targeting Cookies
These cookies track your browsing activity to show you relevant ads and measure ad campaign effectiveness.
Currently, we do not use marketing or targeting cookies. If we introduce them in the future, we will update this policy and request your consent.
3. Third-Party Cookies
Some cookies are set by third-party services that appear on our pages:
3.1 Analytics
We use only server-side analytics from our web server's access logs to understand aggregate traffic patterns. No third-party analytics scripts run in your browser, no cookies are set for analytics, and no cross-site tracking takes place.
3.2 Payment Providers
When processing payments, Stripe and PayPal may set their own cookies. These are necessary for secure payment processing and fraud prevention.
3.3 WhatsApp Integration
When you click "WhatsApp Us", you are redirected to WhatsApp Web/App, which may set cookies according to Meta's privacy policy.
4. How to Control Cookies
4.1 Browser Settings
Most browsers allow you to control cookies through their settings. You can:
- View and delete cookies
- Block third-party cookies
- Block all cookies (may affect website functionality)
- Delete cookies when you close the browser
How to manage cookies in different browsers:
- Chrome: Chrome cookie settings
- Firefox: Firefox cookie settings
- Safari: Safari cookie settings
- Edge: Edge cookie settings
4.2 Analytics opt-out
We do not run any third-party analytics scripts in your browser. Our traffic analytics come exclusively from our own server access logs (aggregated, no cookies, no personal data retained). There is nothing client-side to opt out of. We respect your browser's Do Not Track (DNT) signal.
5. Impact of Disabling Cookies
If you disable cookies, some features of our website may not work properly:
- You may not be able to stay logged in
- Quote calculator may not save your inputs
- Your preferences (theme, language) will not be remembered
- Some forms may not submit correctly
6. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page will be revised accordingly.
7. Contact Us
If you have any questions about our use of cookies, please contact us:
- Email: contact@tclogistics.uk
- Phone: +44 7963 400173 (6:00-17:00)
- Phone: +44 7737 778964 (8:00-22:00)
- Address: Heathrow, Bracknell, UK