Clinical Trial Supplies
Evening: +44 7737 778964 (08:00–22:00) · Quotes within 15 min
A clinical trial's success hinges on reliable, compliant supply chains. When a patient screening visit is scheduled, when a batch of temperature-sensitive investigational compounds arrives at a trial site, or when urgent patient packs must reach a GP practice by end of business, delays aren't an option. T&C Logistics specialises in the rapid, secure movement of clinical trial supplies across the UK—from centralised pharmacy operations to distributed trial sites, from CROs to NHS research centres. We understand that trial materials carry regulatory obligation, patient safety responsibility, and often significant financial value. Our fleet is GPS-tracked, fully insured, and operated by professional couriers trained in handling sensitive healthcare cargo. We work within MHRA guidelines and can accommodate temperature-controlled requirements, hazardous goods (ADR), and audit-trail documentation. Whether you're managing a Phase II multicentre study or distributing patient recruitment packs, we deliver with the precision and care clinical research demands.
When you need clinical trial supplies
Clinical trials generate a constant flow of time-critical logistics challenges:
- Investigational medicinal products (IMPs). Temperature-sensitive trial compounds must reach trial sites within strict windows, often with chain-of-custody documentation and temperature monitoring.
- Patient packs and randomisation materials. Blinded dosing packs, patient diaries, and randomisation kits must be delivered to trial sites intact and on schedule, sometimes with urgent same-day dispatch.
- Blood samples and biomarkers. Samples collected from trial participants require fast, temperature-controlled transport to central laboratories or biobanks, often with cold-chain certification.
- Medical devices and equipment. Trial-specific devices—spirometers, glucose monitors, wearables—must reach sites ready for use, sometimes with calibration or software installation support.
- Regulatory and protocol documents. Ethics approvals, informed consent forms, and protocol amendments must reach sites and patients promptly.
- Emergency pharmacy supplies. Trial sites occasionally require urgent restocking of blinded study drugs or rescue medications when supplies run low between scheduled deliveries.
How T&C Logistics handles clinical trial supplies
Our approach combines speed with compliance. We dispatch couriers within 30–60 minutes of your call or booking, meaning urgent trial shipments reach their destination the same day across London, the South East, the Midlands, the North West, and 60+ cities nationally. Every vehicle is GPS-tracked in real time, so you and your trial team can monitor progress. We maintain full cargo insurance (up to £10,000 standard; higher limits on request), protecting your trial budget and regulatory position if loss or damage occurs.
For temperature-controlled shipments—IMPs, biologics, vaccines, or sensitive biomarkers—we deploy insulated containers with ice packs or phase-change materials, validated to maintain 2–8°C or room-temperature ranges. Documentation is thorough: we capture collection time, recipient signature, and delivery timestamp, creating an audit trail that satisfies MHRA and research ethics committee (REC) requirements.
Our couriers are professional, discreet, and trained to handle confidential patient materials. We respect the sensitivity of clinical trial data and the regulatory environment in which you operate.
Cargo considerations
Temperature control. Specify your required range (2–8°C, 15–25°C, or ambient) and we'll prepare appropriate containers and monitoring.
Hazardous goods. If your trial involves ADR-classified substances—certain investigational compounds, flammable solvents, or biohazard samples—we hold the necessary licences and training. Notify us at booking.
Volume and frequency. Regular trial supply runs (e.g., weekly IMP shipments to 10 trial sites) benefit from scheduled slots and preferential pricing. Ad-hoc emergency dispatches are welcome and handled with the same care.
Packaging and labelling. We do not repackage trial materials; your packaging must meet Royal Mail and aviation transport rules if flights are involved. We'll advise on compliance during your quote.
Compliance and insurance
T&C Logistics operates within UK pharmaceutical and healthcare logistics best practice. We are fully insured (£1M public liability, cargo cover to £10,000+ on request) and ULEZ-compliant. We align with:
- MHRA guidance on storage, handling, and transport of medicines and IMPs.
- GCP (Good Clinical Practice) principles for data integrity and chain of custody.
- DfT and ICAO rules for dangerous goods handling and aviation freight.
- GDPR for handling trial participant data on patient documentation.
We maintain GPS tracking records and written proof of delivery, supporting your trial's regulatory audit trail. If you require temperature logs, chain-of-custody signatures, or photographic evidence of condition at delivery, we can provide these on request.
Booking process
Contact us as soon as your trial shipment is ready for dispatch. Call +44 7963 400173 (06:00–17:00) or +44 7737 778964 (08:00–22:00) for urgent bookings. Alternatively, fill in our online quote form with:
- Shipment origin postcode and trial site destination(s).
- Approximate weight and dimensions.
- Temperature requirement and contents (e.g., 'IMP batch', 'patient packs', 'blood samples 2–8°C').
- Required collection time and delivery window.
- Special handling needs (hazardous goods, fragile, confidential).
We'll confirm availability, provide a fixed price, and dispatch a courier on your preferred timescale. Payment is invoice-based; most NHS and pharma accounts settle monthly. For emergency same-day dispatch, phone us directly—we often have availability even outside standard hours.
Your trial's success depends on reliable logistics. Get a quote now or call +44 7963 400173 to discuss your clinical trial supply needs.
Frequently Asked Questions
- How quickly can you respond for clinical trial supplies?
- We dispatch a courier within 30–60 minutes of your booking, Monday to Sunday, 8am–8pm. For urgent out-of-hours clinical emergencies, call +44 7737 778964 (08:00–22:00) and we'll assess availability. Most same-day trial shipments reach their destination the same day across London and the South East; nationwide delivery typically takes 1–2 working days depending on postcode distance.
- Can you handle temperature-controlled clinical trial supplies?
- Yes. We deploy insulated containers with ice packs or phase-change materials for 2–8°C (refrigerated) or 15–25°C (room temperature) shipments. Specify your required range at booking. Temperature-controlled deliveries are ideal for investigational medicinal products (IMPs), biologics, biomarkers, and vaccine trials. On request, we can provide temperature monitoring records and photographic evidence of condition at delivery to support your audit trail.
- Is the cargo insured during transit?
- Yes. All shipments are fully insured for up to £10,000 as standard. If your clinical trial supplies exceed this value—for example, a high-cost batch of IMPs or a large multicentre shipment—we can arrange enhanced cover on request. Insurance protects against loss, theft, or damage during transit. Notify us of the cargo value and contents type at booking so we can confirm cover limits.
- Do you comply with MHRA and GCP requirements for clinical trials?
- We operate within MHRA guidelines for medicine and IMP transport, follow GCP (Good Clinical Practice) principles for data integrity and chain of custody, and maintain full audit trails with GPS tracking, signed proof of delivery, and timestamp records. We do not repackage trial materials—your packaging must comply with Royal Mail and aviation rules. We're happy to discuss your specific trial's compliance needs during your quote.
- Can you handle hazardous goods (ADR) clinical shipments?
- Yes. If your trial involves ADR-classified substances—such as certain investigational compounds, flammable solvents, biohazard samples, or radioactive tracers—we hold the necessary licences and our couriers are trained in dangerous goods handling. Declare hazardous contents at booking so we can confirm vehicle availability and compliance.
- How do I book clinical trial supplies?
- Call +44 7963 400173 (06:00–17:00) or +44 7737 778964 (08:00–22:00) for urgent bookings. Alternatively, complete our online quote form with your origin postcode, trial site destination, weight, temperature requirement, and delivery window. Provide shipment contents (e.g., 'IMP batch', 'patient packs', 'blood samples') so we can prepare the right vehicle and confirm a fixed price. Payment is invoice-based; most accounts settle monthly.
- Do you provide chain-of-custody documentation for regulatory audits?
- Yes. We capture collection time, recipient signature, delivery timestamp, and GPS tracking data for every shipment. On request, we can provide temperature logs, photographic evidence of condition, and formal proof-of-delivery documents to support your trial's regulatory audit trail and ethics committee reporting.
- Can you deliver to multiple trial sites in one dispatch?
- Yes. We can deliver a bulk IMP shipment to multiple trial sites in a single round, or manage separate shipments to each site on the same day. For regular multicentre trials, we can schedule weekly or fortnightly slots with preferential pricing. Discuss your trial's distribution network during your initial quote.
