Mobility Equipment Transport Across the UK

Mobility equipment goes into people's homes, which makes it unlike almost every other equipment delivery. There is no loading bay, no goods lift, and frequently no second person - just a narrow hall, a turn at the bottom of the stairs, and someone waiting for equipment they need in order to manage.

T&C Logistics moves mobility and patient handling equipment for suppliers and manufacturers, installers, community equipment services, care homes and retailers - new deliveries, collections and recycling of returned equipment, and moves between depots. We have run specialist transport since 2020 with over 2,400 deliveries completed and more than 3,000 vetted driver-partners nationwide. Goods-in-transit cover is £50,000 per consignment, rising to £1,000,000 through partners. Quotes from £50 (ex VAT), quoted in full upfront.

What mobility equipment does T&C Logistics move?

Stairlift rails and carriages, ceiling and mobile hoists, profiling and nursing beds, pressure care mattresses, wheelchairs and powerchairs, mobility scooters, riser-recliner chairs, ramps, and bathing and toileting equipment.

The load is characteristically mixed and the constraint is usually access rather than weight. A profiling bed arrives as a bed base in sections plus a mattress and a control unit; a stairlift arrives as a long rail that will not turn a tight corner; a powerchair is dense, wheeled and has batteries that need isolating.

Deliveries into homes normally use our two-man delivery vehicle, with a Luton van with tail lift for multi-drop rounds.

What makes a home delivery different?

There is no infrastructure and the recipient may not be able to help. A domestic hallway, a turn at the stairs and a doorway built to a 1930s standard are the working conditions, and the person receiving may have limited mobility themselves.

That changes the planning. The measurements that matter are the front door width, any step at the threshold, the hallway turn, and whether the equipment is going upstairs. A riser-recliner chair that will not pass a 760 mm door is a wasted journey, and so is a bed delivered to a bedroom the parts cannot reach.

Timing matters as much. Where a delivery needs the recipient, a family member or a carer present, a wide window is a problem rather than a convenience. Give us a contact number that will be answered and a realistic window, and tell us if access needs a key safe or a warden. Drivers hold Driver CPC and vehicles are GPS-tracked so arrival can be predicted rather than guessed.

Do you install stairlifts, hoists or beds?

No. We deliver and place equipment; installation, commissioning, servicing and any statutory examination stay with your engineer.

This is a firm boundary in this sector because lifting equipment used to lift people carries specific duties. Under the Lifting Operations and Lifting Equipment Regulations 1998, lifting equipment used for lifting persons must be thoroughly examined at intervals - commonly every six months for such equipment - by a competent person, and that regime belongs to whoever owns and operates it. Mobility products are also medical devices, and manufacturers' installation instructions form part of their safe use.

What we do is get the right equipment, complete, into the right room. On sectioned items like beds and ceiling hoist track that means keeping the set together, because a bed base without its control unit is not a bed. Consignments are checked against your delivery note at collection.

Can you handle community equipment service rounds?

Yes. Local authority and NHS community equipment services run continuous two-way movement: equipment out to homes, equipment back for cleaning, refurbishment and reissue.

The characteristic of this work is volume of drops rather than weight per drop. A round may serve fifteen addresses across a district, each with a small consignment and each with its own access story. Routing and accurate address data drive the cost far more than mileage does.

Collections are the harder half. Equipment is returned when a package of care ends or a person's needs change, often at short notice, and the property may be empty. A named contact, key arrangements and a realistic window are what prevent wasted visits. We report per drop against your own job references rather than ours, which keeps your equipment records straight. See our healthcare industry hub.

How is returned equipment handled hygienically?

Bagged or wrapped at collection and kept separate from outbound clean stock. Decontamination is a job for your service centre, not the vehicle, but separation in transit is a reasonable minimum.

Returned mobility and patient handling equipment comes from care settings and may carry contamination. Loading a returned commode alongside a new mattress going out to a first-time user is avoidable, and avoiding it costs nothing but load planning. Where a round runs both directions, clean and returned stock are kept apart in the vehicle.

Where equipment is genuinely at end of life rather than for refurbishment, powered items fall under the Waste Electrical and Electronic Equipment Regulations 2013. We hold Environment Agency upper tier registration CBDU654368 as a waste carrier, broker and dealer and carry to a partner-operated permitted facility, which issues the documentation. See our WEEE collection service.

Do batteries on scooters and powerchairs need special handling?

They need isolating, and the battery chemistry decides whether anything further applies. Sealed lead-acid batteries in most scooters are straightforward; lithium batteries are classified dangerous goods.

Lithium batteries fall under UN3480 when carried alone and UN3481 when installed in or packed with equipment, and road carriage is governed by the ADR agreement. Our drivers hold ADR certification, which is a credential T&C Logistics holds directly rather than through partners, so a lithium-equipped consignment can be carried correctly rather than optimistically.

Most powerchairs and scooters in the community fleet still use sealed lead-acid, but newer lightweight and folding models increasingly use lithium. Tell us which at booking, and tell us if any battery is damaged, swollen or has been in a fire or water incident - a damaged lithium battery is handled differently again. See our lithium battery courier service.

Can you deliver against a hospital discharge deadline?

Yes, and it is one of the few mobility movements that is genuinely time-critical. A person cannot be discharged until the equipment they need is in their home, so the delivery is holding a hospital bed.

The pattern is familiar to anyone working in community equipment: an occupational therapist assesses, equipment is ordered, and discharge is scheduled on the assumption it will arrive. If it does not, the discharge slips, the bed stays occupied and the person stays in hospital longer than they need to.

What makes a same-day discharge delivery work is knowing in advance where stock sits and having access arranged at the property. The property is frequently empty because the person is still in hospital, so a key safe code, a family member or a carer has to be organised - and that is the part that most often is not. Give us the access arrangement with the order, not afterwards.

Our same-day courier and time-critical delivery services cover dedicated urgent running where the vehicle is allocated to your job alone. Vehicles are GPS-tracked so arrival can be predicted rather than estimated.

Can you deliver into care homes and hospitals?

Yes, and both run to their own goods-in procedures rather than to a standard delivery. A care home usually has one entrance, no loading bay and a corridor route to the room.

The recurring constraints are a narrow entrance with a ramp, a lift that may be a passenger lift rather than a goods lift, and a requirement to sign in. Deliveries also have to avoid mealtimes and personal care rounds, which narrows the workable window considerably in a busy home.

Hospitals add a booked goods-in slot and, on larger sites, a route to the ward that avoids clinical areas. Give us the receiving contact and department rather than just the building - a profiling bed addressed to a hospital with no named recipient rarely reaches the ward it was ordered for.

What does mobility equipment transport cost?

One fixed price per dedicated job or round, quoted upfront, fuel and goods-in-transit insurance included.

From £50 (ex VAT). Final price depends on distance, vehicle, urgency and time - quoted in full upfront before you book. Related: medical logistics and white glove delivery. Call 0121 720 3841 or use our contact page.